Assistant Commercial & Digital Underwriter (Contract)
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- Job Number:
- ELMO-00001265
- Work type:
- Contractor Full Time (CF)
- Location:
- Melbourne (CBD)
- Categories:
- Customer Service, Product & Underwriting, Claims
Thrive Together at Guild Insurance
About Guild Insurance
Guild Insurance is Australia’s leading provider of insurance solutions for allied healthcare professionals. For over 60 years we have delivered exceptional products and services driven by genuine care for our clients’ professional and financial wellbeing. With over 140 industry partnerships and 80,000 customers nationwide we offer insurance our clients can truly depend on.
How we’ll thrive together
At Guild Group we thrive together by staying connected to meaningful work and supporting each other to grow. Our people are driven by purpose curious about what is possible and genuinely care about the impact they make. We work together to protect those who protect others and we are proud to support the people our communities rely on. Collaboration respect and continuous learning shape how we show up every day for each other and for our customers. Here you will be part of a team that values your contribution encourages your development and celebrates your success.
Your New Role
Acerta is an Australian insurance intermediary that partners with brokers and underwriting agencies to deliver tailored commercial property landlord and professional indemnity solutions. Backed by Guild Insurance it combines strong underwriting expertise risk surveying and an innovative platform to support its partners. Come onboard as an Assistant Underwriter in the Commercial and Digital team on a fixed term contract for 6 months. You will play a key role in supporting profitable growth through exceptional broker and customer service with a strong focus on digital underwriting and platform offerings. This is an opportunity to learn from experienced leaders and develop your underwriting career.
What you’ll be doing
Provide prompt broker responses and support across digital underwriting for LL and PI products using Momentum and other Guild systems. Assist with risk referrals and underwriting file standards while learning commercial property underwriting. Build relationships with brokers and key producers ensuring timely quotes renewals and negotiations. Deliver feedback and market intelligence to improve digital offerings and identify opportunities. Support operational processes governance standards and participate in team projects. Maintain accurate broker records and manage policy documentation including endorsements renewals and cancellations. Assist with debtor management and general administrative tasks.
What you’ll bring/skills and experience
1–3 years of administration or customer service experience within the insurance industry. Knowledge of insurance products and systems. Strong interpersonal skills and ability to work collaboratively. IT proficiency and excellent organisational skills. Commitment to continuous improvement and learning.
Qualifications and experience
ANZIIF studies in progress ideally Diploma of General Insurance ideal.
Hybrid working (2 days in office and the flex to work 3 from home)
- Competitive remuneration + 10% short term incentive
- Paid parental leave
- An extra day of paid leave each year and enhanced long-service leave
- Staff discounts with leading retailers
- Employee Assistance Program for staff and their families
- Wellbeing initiatives including health and skin checks
Next steps
If you are looking to join a company that values your contribution celebrates your success and supports your growth we would love to hear from you. Enquiries can be addressed to Jason at recruitment@guildgroup.com.au
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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