Thrive Together at Guild Insurance
About Guild Insurance
Guild Insurance is Australia’s leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we’ve delivered exceptional products and services, driven by genuine care for our clients’ professional and financial wellbeing. With over 140 industry partnerships and 80,000 customers nationwide, we offer insurance our clients can truly depend on.
How we’ll thrive together
At Guild Group, we thrive together by staying connected to meaningful work and supporting each other to grow. Our people are driven by purpose, curious about what’s possible and genuinely care about the impact they make.
We work together to protect those who protect others and we’re proud to support the people our communities rely on. Collaboration, respect and continuous learning shape how we show up every day for each other and for our customers.
Here, you’ll be part of a team that values your contribution, encourages your development and celebrates your success.
Your New Role
Join Guild Insurance’s Product and Underwriting team as a Product Governance Analyst, based in Melbourne or Sydney. Reporting to the Head of Underwriting Operations, you will lead the implementation and maintenance of our Product Governance Framework, ensuring our insurance products remain compliant, customer-focused and aligned with business strategy.
You will work across teams to monitor product performance, manage risk and support training and customer communications that reflect our commitment to clarity and value.
What you’ll be doing
- Maintain the Product Governance Framework and manage product review schedules and reporting
- Lead product reviews with internal experts to ensure compliance and alignment with underwriting policies
- Identify and manage product risks and compliance issues, driving improvements where needed
- Promote customer value by enhancing products and supporting resolution of feedback
- Oversee product distribution governance in line with FAR and PDDO requirements
- Deliver product training and updates to internal teams
- Review marketing and customer materials for product accuracy and alignment
- Build strong relationships across teams to support governance initiatives
What you’ll bring
You have experience in product governance, underwriting or portfolio management in insurance or financial services, ideally with Financial Lines exposure. You understand frameworks like FAR, PDDO and UCT and bring a strong compliance mindset.
You communicate clearly, engage stakeholders effectively and turn complex requirements into practical solutions. You are organised, proactive and committed to delivering compliant, customer-focused products.
Qualifications and experience:
- Degree in risk management, law, business or related field
- Certifications in governance, compliance or insurance (e.g. ANZIIF or RG146) are a plus
- Strong knowledge of general insurance products and regulatory requirements
- Experience in training or content development is advantageous
We offer
- Hybrid working (2 days in office and the flex to work 3 from home)
- Competitive remuneration + 10% short term incentive
- Paid parental leave
- An extra day of paid leave each year and enhanced long-service leave
- Staff discounts with leading retailers
- Employee Assistance Program for staff and their families
- Wellbeing initiatives including health and skin checks
Next steps
If you are looking to join a company that values your contribution, celebrates your success and supports your growth, we would love to hear from you. Enquiries can be addressed to Jason at recruitment@guildgroup.com.au
