Location: Sydney CBD + Hybrid
Employment Type: Full-time (35-hour week) or Part-time (3–4 days)

Why Guild?

At Guild we thrive together, creating work that fits life. Our people connect with purpose, embrace challenges, learn from each other and care deeply for customers and communities. Some other reasons to join Guild are:

• A shorter working week of 35 hours with a full-time salary (that’s almost 4 extra weeks off across the year compared to a standard 38-hour week)
• Hybrid flexibility: 2 days in our central Sydney CBD office and the rest from home
• Part-time options available if that’s what you are looking for (3–4 days) to suit your lifestyle
• A collaborative close-knit team where your voice matters
• Exposure to other teams like Account Managers with no silos
• Performance bonus: Short-term incentive paid annually up to 8% of your salary
• Additional incentive available for high-performing talent upon successful completion of the probation period
• Recognition culture: Our Workers Compensation Remediation Team recently won Guild’s CEO Award for driving impactful change

What You’ll Do

• Manage workers compensation cases with empathy and professionalism
• Collaborate across teams to deliver exceptional outcomes
• Contribute to process improvements and sustainable change
• Targeting caseloads of 45–50 claims per portfolio
• Work with purpose and learn from a team that shares knowledge and supports each other

What We’re Looking For

• Senior Case Manager: Experienced in complex case management and mentoring others
• Case Manager: Solid experience in workers compensation case management
• Strong communication and problem-solving skills
• A team player who thrives in a collaborative environment

(That’s it, no laundry list of requirements!)

Who are we?

Guild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. Every claim you manage helps someone rebuild their life and return to work. That’s how we make a real difference by supporting the people our communities rely on. For over 60 years, we've been providing exceptional products, services, and unparalleled customer experiences driven by a genuine care for our clients' professional and financial well-being. With over 140 industry partnerships and 80,000 customers nationally, we are uniquely positioned to offer insurance our customers can depend on.

Ready to join a team that values balance, flexibility and impact?

Guild Group is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and treat our people and clients with fairness, dignity, and respect.

Apply now and discover why Guild is different.
At Guild, we thrive together. United by purpose, learning from each other and caring genuinely for our people and customers.

If you have any questions, please email Sandra at recruitment@guildgroup.com.au. Please do not apply via email

Let's thrive together!