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Head of Product & Marketing

Apply now Job no: 492538
Work type: Full Time Permanent
Location: Sydney (CBD)
Categories: Product & Underwriting

GuildLink have market leading technology solutions that drive better health outcomes and are trusted by over 4,200 pharmacies across Australia.  We're proud to work directly with government health initiatives, pharmaceutical companies, pharmacists, research bodies, patient groups and the Pharmacy Guild of Australia to create better outcomes for patients and all Australians. We are currently in an exciting growth phase which is set to continue, therefore we are seeking a Head of Product to lead our product roadmap and strategy including new product introduction and product lifecycle management and leadership.

Job Purpose

Reporting to the CEO, Guild Link, your scope as Head of Product will cover the Guildcare family of products including Guild Data, mPL, Medicines Information, and patient support education Program (PSEP) with a view to implement new strategy, maintain and monitor the progress of product and team. You will also have responsibility for collaborating with internal departments to implement these opportunities/models.

Specifically, you will:

  • Identify opportunities and develop new products, using data/research and Voice of the customer to reflect in product design
  • Understand competitor’s product offering and provide customer with holistic solution
  • Collaborate with partners and determine “pain points” to develop market solutions
  • Ensure process is implemented and followed including various Product development milestones communicated and signed off by Product owners and Leadership team
  • Manage the New product introduction process ensuing the product End-of-Life process is communicated to customers in a timely manner
  • Continually review, evaluate and enhance the current product offering. Ensure that all products offered are in tune with customer needs and deliver an excellent user/member experience
  • Ensure the final product is functional, delivered on time and meets customer expectations
  • Represent GuildLink in all product related councils, PGA and TGA for all necessary feedback and approvals
  • Stay abreast of emerging technologies and monitor long term trends and outlook and conduct research to determine opportunities
  • Work with the Sales team to develop product positioning strategies to ensure our product lines are competitive
  • Co-develop with Marketing, systems and processes for measuring product usage and making recommendations to enhance performance
  • Develop a framework to capture market intelligence and competitive landscape for all the products and services offered by Guild Link
  • Alongside Marketing, design, monitor and measure effective marketing communication strategy with clear messaging on product benefits to the customer and broader community
  • Collaborate with the senior leadership team to identify opportunities and develop plans designed to accomplish rapid growth objectives of Guild Link
  • Build new partnerships with strong commercial focus, create business cases and oversee creation of growing profitable, market leading products
  • Engage and foster relationships with Pharmaceutical companies and stakeholders
  • Ensure compliance with regulatory requirements, alerting CEO of any significant or potential risk or breaches or regulatory requirements and take remedial action

About you

You will bring product experience gained in a senior management role in a complex business environment delivering new products and services. You will have developed your experience in the Pharmaceutical, healthcare, pharmacy or technology Industries with a proven track record in delivering new products and services within a complex stakeholder. You are commercial, have honed your strategy and implementation skills over your career to date and will love working in a fast paced, innovative and values-based environment. You are results oriented with a strong sense of urgency, are an excellent influencer and negotiator. Your qualifications will be in Science, Business or commerce. To be a part of something great at a time of exciting growth, please apply.




Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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